Resource Library


Support:

Avaya Support Resources

IP Office User Guides

 5420 User Guide

5410 User Guide

Avaya 4.2 Product Description

Phonemanager User Guide

IP Office Software Downloads

 User CD 4.2(22)

Voicemail Pro 4.2(27)

Administration Software 4.2(14)

IP Office Release History

Cabling Documents

Category 3

Category 5

Category 6

Category 7

Coaxial Cable

Buying Guides

Phone System Buying Guide

 Dummies Guides

VOIP for Dummies Guide

Contact Centers for Dummies Guide

Mobile Working for Dummies Guide

SIP for Dummies Guide

Business Continuity for Dummies Guide

Unified Communications for Dummies Guide

Podcasts

Business Continuity

SIP

VoIP Security

Mobile Working

Contact Centres

White Papers

Exploring Converged (Avaya and Extreme) White Paper

Avaya Brochures and Data Sheets

Avaya Corporate Brochure

Communications Tools for the Effective Worker

Avaya Communication Manager – Full Feature Description

Avaya Communication Manager – System Capacities

Avaya Communication Manager – High Availability

Avaya S8300 Media Server – Data Sheet

Avaya S8400 Media Server – Data Sheet

Avaya S8500 Media Server – Data Sheet

Avaya S87XX Media Server – Data Sheet

Avaya G250 Media Gateway – Data Sheet

Avaya G350 Media Gateway – Data Sheet

Avaya G650 Media Gateway – Data Sheet

Avaya G700 Media Gateway – Data Sheet

Avaya 9610 IP Telephone – Data Sheet

Avaya 9620 IP Telephone – Data Sheet

Avaya 9630 IP Telephone – Data Sheet

Avaya 9640 IP Telephone – Data Sheet

Avaya 9650 IP Telephone – Data Sheet

Firmware update for 9600 IP Telephones

Avaya 1600 Value Range IP Handsets – Data Sheet

Avaya one-X Deskphone – Brochure

Avaya one-X Desktop – Brochure

Avaya one-X Mobile Edition – Brochure

Avaya one-X Quick Edition – Brochure

Avaya Customer Interaction Express – Brochure

Avaya Interaction Centre – Brochure

Avaya Accessible Communications Solutions

Avaya Video

Avaya Unified Communications

Avaya User Guides

Avaya 1603 IP Handset Interactive User Guide

Avaya 1603 IP Handset Quick User Guide

Avaya 1608 IP Handset Interactive User Guide

Avaya 1608 IP Handset Quick User Guide

Avaya 1616 IP Handset Interactive User Guide

Avaya 1616 IP Handset Quick User Guide

Avaya and Microsoft Office Communicator Quick User Guide

Avaya 4620/4621/4625 IP Handset

Modular Messaging User Guide

Intuity Audix User Guide

Avaya Soft Console Quick User Guide

Call Media

Call Media Product Guide – Brochure

Call Media Product Description

Call Media Enterprise Reports Guide

Cisco Brochures

Cisco Switch Guide – Brochure

Cisco Quality of Service – Brochure

Cisco Power over Ethernet – Brochure

Extreme Networks Brochures and Whitepapers

Essential Guide to Extreme Networks

Benefits of Avaya and Extreme Networks Solutions – Brochure

Exploring Converged Avaya and Extreme Solutions – Whitepaper

Extreme Networks Products – Brochure

Deploying VoIP in the Enterprise – Whitepaper

EAPS – Whitepaper

Juniper Networks

Juniper M and J Series Routers – Brochure

Juniper Integrated Firewall and VPN Solutions – Brochure

Accelerated Application Delivery in the Enterprise – Whitepaper

Juniper SSL VPN Devices – Brochure

Witness

Witness IP Call Recording – Brochure

Witness Compliance Recording – Brochure

Witness Data Driven Recording – Brochure

Witness Workforce Management – Brochure

Witness Quality Monitoring – Brochure

Witness Application Analysis – Brochure

Witness Centralised Archiving – Brochure

Witness KPI Scorecard – Brochure

Avaya End of Sale Notifications

End of Sale Notification for Avaya 4600 Series IP Handsets

End of Sale Notification for Avaya Modular Messaging R3.0

End of Sale Notification for Avaya S8300B Media Server

End of Sale Notification for Avaya S8500B Media Server

End of Sale Notification for Avaya S8710 Media Server

End of Sale Notification for Avaya S8720 Media Server

End of Sale Notification for Avaya SIP Enablement Services R3.x

End of Sale Notification for Avaya Communication Manager R3.x

End of Sale Notification for Avaya Intuity Audix LX (IALX) R1

End of Sale Notification for Avaya Message Networking R2.0 on S3400 HA

End of Sale Notification for Avaya Modular Messaging R1.1 with Domino

End of Sale Notification for Avaya Modular Messaging R1.1 with Exchange

End of Sale Notification for Avaya Modular Messaging R2.0 with Avaya Message Storage Server

End of Sale Notification for Avaya IP Softphone R2.0 and R3v2

End of Sale Notification for Avaya 3606 IP Wireless Telephones

End of Sale Notification for Avaya 4630SW IP Telephones

End of Sale Notification for Avaya Definity Server SI Processor Complex

End of Sale Notification for Avaya Definity Server CSI/ProLogix

End of Sale Notification for Avaya Definity Audix Voice Messaging System

End of Sale Notification for Avaya Security Gateways, SG5, SG5 Pro, SG200 RFA SG Licenses and VPN Manager

End of Sale Notification for Avaya Security Gateways SG5X and SG5X Pro

End of Sale Notification for Avaya 1145B Midspan Power Units

End of Sale Notification for Avaya 8410D Digital Telephone

End of Sale Notification for Avaya INDeX

End of Sale and Support

End of Sale and Support Notification for Avaya Application Enablement Services 3.x

End of Sale and Support Notification for Avaya IP Agent R5

End of Sale and Support Notification for Avaya OneX Portal R1.0

End of Sale and Support Notification for Avaya S8700 Media Server

End of Sale and Support Notification for Avaya CT, AES 3.0 and MAPD Materials

End of Sale and Support Notification for Avaya PG230 Gateway, PG230 Non RM Switch

End of Support

End of Support Notification for Avaya Communication Manager 2.x and Call Centre R12.0

End of Support Notification for Avaya Call Management System (CMS) SUN E3500 Platform

End of Support Notification for Avaya Call Management System (CMS) R12

End of Support Notification for Avaya Messaging Networking R1.x

End of Support Notification for Avaya Call Management System (CMS) R11

End of Support Notification for Avaya Call Management System (CMS) SUN SB100 Platform

End of Support Notification for Avaya Application Enablement Services – User Service

Product Transition

Product Transition for Avaya 4606 and 4624 IP Telephones

Product Transition for Avaya 4620 IP Telephones

Product Transition for Avaya Intuity Audix LX (IALX) Basic offer on teh S3210 Server

Product Transition for Avaya Message Networking R2.0 basic offer on the S3210 Server

Product Transition for Witness Contact Store for Avaya Communication Manager

Product Transition for Witness Quality for Avaya Communications Manager